Terms of service

Welcome to Pahadi Weaves. By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions. 

This store is owned and operated by BHARTIYA GRAMOTHAN SANSTHA under the brand Pahadi Weaves. 

Please read these terms carefully before using our website or placing an order. 

1. General Information 

Pahadi Weaves is an e-commerce platform offering handmade and eco-friendly products crafted by artisans using natural materials such as jute, wool, cotton, hemp, and bhimal. 

By using this website, you confirm that you are at least 18 years of age or using the website under parental/guardian supervision. 

2. Product Information 

We make every effort to display product details, descriptions, and images accurately. 

However: 

  • Slight variations in color, texture, weaving, and finish may occur due to the handmade nature of products.  

  • Actual product colors may vary slightly because of photography lighting and screen display settings.  

These natural variations are part of the uniqueness of handcrafted products and should not be considered defects. 

3. Pricing & Availability 

  • All prices listed on the website are in Indian Rupees (INR).  

  • Pahadi Weaves reserves the right to modify product prices, offers, or availability at any time without prior notice.  

  • We reserve the right to discontinue products whenever necessary.  

4. Orders & Acceptance 

Once an order is placed, you will receive an order confirmation. 

Pahadi Weaves reserves the right to: 

  • Accept or reject any order  

  • Cancel orders due to product unavailability  

  • Cancel orders suspected of fraudulent activity  

  • Request additional information for verification purposes  

In case of cancellation from our side, eligible refunds will be processed accordingly. 

5. Shipping & Delivery 

Shipping and delivery timelines are mentioned in our Shipping Policy. While we aim for timely delivery, delays caused by logistics, weather, festivals, or unforeseen circumstances may occur. 

6. Returns & Refunds 

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Customers are advised to review the policy before making a purchase. 

7. Intellectual Property 

All content on this website including: 

  • Logos  

  • Images  

  • Product photos  

  • Text  

  • Graphics  

  • Website design  

is the property of Pahadi Weaves and may not be copied, reproduced, or used without prior written permission. 

8. User Conduct 

Users agree not to: 

  • Use the website for unlawful purposes  

  • Attempt to harm or disrupt website functionality  

  • Misuse website content or services  

  • Submit false or misleading information  

9. Third-Party Services 

Our website may use third-party services such as: 

  • Payment gateways  

  • Shipping providers  

  • Analytics tools  

We are not responsible for third-party service interruptions or issues beyond our control. 

10. Limitation of Liability 

Pahadi Weaves shall not be held liable for: 

  • Indirect or incidental damages  

  • Delivery delays beyond our control  

  • Temporary website interruptions  

  • Loss caused due to incorrect customer information  

11. Privacy Policy 

Use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as outlined in the Privacy Policy. 

12. Changes to Terms & Conditions 

Pahadi Weaves reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes implies acceptance of the updated terms. 

13. Contact Information 

For any questions regarding these Terms & Conditions, contact us: 

Pahadi Weaves 
Owned & Operated by BHARTIYA GRAMOTHAN SANSTHA 

📧 Email: pahadiweaves@gmail.com 
📞 Phone: +91 7351009107 

📍 Address: 
Upper Road Dhalwala (Rishikesh) 
Tehri Garhwal, Uttarakhand – 249201 

🕒 Working Hours: 
Monday to Saturday | 10:00 AM – 6:00 PM